Software Maintenance

Blue Tree provides comprehensive software maintenance and support services tailored for companies across Kenya. If your organization relies on legacy systems that are deeply embedded in your operations, replacing them may seem impossible or prohibitively expensive. Rather than overhauling these systems, we help you strategically build upon them, preserving your investment while enhancing functionality and ensuring compatibility with evolving business needs.

Our skilled and experienced maintenance and support engineers are dedicated solely to keeping your software performing at its best. Whether you need routine maintenance, software installation, system upgrades, or ongoing product support, our team offers efficient, resourceful solutions that maximize your return on investment and drive smoother, more effective business processes.

System Support & Maintenance

For organizations seeking to offload legacy system support, Blue Tree has the expertise to seamlessly step in and manage your technology infrastructure. Our engineers are adept in older programming languages like C, C++, VB, VBA, as well as Client/Server architectures. We can quickly take over bug repositories, manage enhancement specifications, and deliver timely updates, enabling your analysts and business teams to focus on core responsibilities.

Our maintenance support services include:

• Direct Access to Engineers: Access knowledgeable professionals who understand your systems inside and out.
• Experienced Support Personnel: Work with seasoned experts who know how to navigate legacy systems.
• Guaranteed Response to All Inquiries: Receive prompt attention to your support needs.
• Flexible Communication Options: Get support via phone, messaging platforms, or email.
• Bug Fixing and Troubleshooting: Rely on us to resolve issues quickly and efficiently.
• Upgrades and Patch Deployment: Stay current with system patches and software enhancements.
• Tiered Support Levels: Choose from Tier 1, 2, or 3 support to align with your business needs and budget.

With Blue Tree, you can modernize your legacy systems, improve their performance, and reduce operational risks—all without the need for costly system replacements. Let us help you turn software maintenance into a strategic advantage for your business.

Ready to extend the life of your legacy systems without the cost of full replacement? Contact Blue Tree today to discover how our software maintenance and support can optimize your business operations. Reach out now to schedule a consultation!